Returns & Exchanges

Returns

Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can't offer you a refund. To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging. A re-stocking fee of 40% will apply. Returns must be sent with an Authorized Return Number. Returns sent without prior authorization will not be accepted. You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service. Contact us at info@super-dry.com

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a few days.

Exchanges

Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can't offer you an exchange. To be eligible for an exchange, your item must be unused and in the same condition you received it. It must also be in the original packaging. Exchanges must be sent with an Authorized Return Number. Exchanges sent without prior authorization will not be accepted. You will be responsible for paying the shipping costs for exchanging your item. Shipping costs are non-refundable. We recommend using a trackable shipping service. Contact us at info@super-dry.com

 

Warranty

Depending on the item, all dryers, filters, and drains are warranted to be free of material defects for 1 to 10 years. For limitations and complete details, click here. To file a warranty claim, please contact us at info@super-dry.com